Monica Williams Customer Success Manager

We might as well call her coach, because helping others win is a staple of Monica’s approach to life.  Whether she is running her boys to school, or helping Hi-Fidelity provide a great impression with our clients, Monica is committed to the success of those around her.

With a focus on strong relationships, Monica brings nearly 20 years of sales management and customer service experience to her work.  She is invested in the outcome, whether that’s for family, friends or the customers we reach each day.

Monica is a Rick Springfield concert veteran, something she shares with many team members from one of our partners, ALA!  She is looking forward to new adventures while helping us reach new business partners, improving CRM performance and providing high-quality service for all of our exhibitors and advertisers.